After receiving email confirmation for products bought from The Sewing Outlet company, I try by email to change the shipping address and name of the recipient.Did the same also by login in their website.No matter how many email I sent they have not answered after 48 hrs.They emailed a tracking number announcing the merchandise was shipped but I been trying to track it for 48hrs and it's no traceable.Until Today when I track the number & the USPS displays this notice:"Pre-Shipment Info Sent to USPS ".That means that the merchandise was no "already shipped" like The Sewing Outlet company had expressed on a sales mail more than 48hrs ago.The Sewing Outlet company lies.
More Review Details
What I liked
What I disliked
- Nolive costumer service notanswers to email
- Reason of review:
- Poor customer service
- Preferred solution:
- answer email and live costumer service;no we would call you back!!
- Product or service
- Singer 76103 Needle Plate
- Review category
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